Microsoft 365.
Properly deployed.
Professionally governed.

The principal holds Microsoft Expert-level certifications across Azure, Microsoft 365, security, and modern workplace — the highest individual certification level Microsoft awards. Whether Konve holds a formal Microsoft Partner Network membership at any given time is a commercial relationship that varies; what does not vary is the depth of technical qualification behind the work. Microsoft Partner status is a commercial accreditation that tells you a firm has met Microsoft's business and training thresholds. The Expert-level certifications held by the principal tell you that the person doing the work has passed the most demanding technical examinations Microsoft sets. Both matter, and we will tell you our current partner status clearly in the introductory call.

Implementation and delivery work is structured as fixed-scope projects with defined deliverables, milestone-based payment, and a written scope of work agreed before commitment. You know what you are paying, what you will receive, and when each payment falls. Ongoing operational support is structured as monthly retainers sized to your environment — the retainer covers a defined set of activities and response commitments rather than an open-ended block of hours. Many engagements combine both — a project to deliver the change, then a retainer to support it once live. We will propose the structure that fits the work you have, and we will not push you into a retainer if the project is what you actually need.

The integration is structural, not cosmetic. The same principal who designs and governs your Microsoft Cloud environment is also qualified to advise on the data protection, security, and regulatory obligations that environment has to satisfy. In practice this means that the architecture produced by Konve IT is reviewed against your compliance obligations before it is built, not after. When we configure your Microsoft Purview data classification, we know what your GDPR retention obligations require. When we design your Conditional Access policies, we know what your ISO 27001 Annex A controls demand. When we sign off your backup architecture, we know what your contractual obligations to clients specify. You do not need to coordinate between a delivery firm and a compliance firm because they are the same firm.

Our AI agents operate within Konve's own controlled environment, on infrastructure we own and govern, with explicit data handling policies and contractual restrictions on how the underlying models may use input data. No client information is used to train external models. In the context of IT delivery work specifically — where we may have access to your tenant configuration, your user directory, and your environment documentation — data handling discipline is not a feature of our service, it is a precondition of it. We can provide our AI handling policy and the contractual position of our underlying providers in writing before engagement.

Transitioning from an incumbent MSP is a managed process, not an abrupt switch. We begin by assessing your current environment and understanding your existing contractual arrangements with the incumbent — notice periods, data return obligations, access credentials, and any ongoing commitments. We then produce a transition plan that minimises disruption to your operations and respects your existing contractual position. Where the incumbent is cooperative, transition is straightforward. Where they are not, we have handled that situation before and know how to protect your interests within your contractual rights. We do not begin active delivery until the transition is structured correctly.

The principal holds Microsoft Expert-level certifications in Cybersecurity Architecture, Azure Solutions Architecture, and Microsoft 365 Administration — the three Expert-level paths Microsoft offers across security, cloud infrastructure, and productivity platforms. Additionally, the principal holds Associate-level certification as an Azure Administrator. These are the most demanding Microsoft certifications available and reflect sustained investment in technical qualification over many years of enterprise IT practice. Full certification details are listed on the About page and can be verified through Microsoft's public certification validation service.

Konve IT is the delivery arm of the Konve practice. Where Konve Advisory provides governance, compliance, and strategic technology leadership, Konve IT delivers the technical implementation those engagements identify as needed. Many Advisory clients extend into Konve IT when the governance work surfaces technical gaps that need to be closed. Many Konve IT clients extend into Advisory when a compliance obligation, a DPO requirement, or a board-level governance need emerges from the delivery relationship. Konve Shop, the procurement arm, services both — hardware, software, and licences supplied to Konve clients at competitive rates without the margin of a general reseller. Each service line is independently scoped and priced, but the integration across all four produces a quality and coordination that separate suppliers cannot replicate.