Microsoft Cloud delivery, governed by qualified compliance and architectural expertise.
Konve IT provides Microsoft Azure and Microsoft 365 services to small and medium businesses and professional services firms — designed, deployed, and supported by the same firm that holds your governance, compliance, and advisory work. Not a generic managed service provider. A delivery arm with senior judgement built in.
A Microsoft Cloud delivery firm with senior governance and compliance built into every engagement.
Konve IT delivers Microsoft Azure and Microsoft 365 services to organisations that need their cloud environment designed, deployed, and supported by people who understand both the technology and the regulatory environment within which it operates. Most MSPs do one well. We do both, in the same firm, on the same engagement.
What we do
We design, migrate, and operate Microsoft Cloud environments — Azure infrastructure, Microsoft 365 productivity and security, identity and access management, secure remote work, backup and continuity, and the security architecture that holds it all together. We work primarily with small and medium businesses and professional services firms across the UK, where the gap between what the cloud platform can do and what an organisation is actually using is usually wide and worth closing.
How we work differently
The differentiation is not the technology. The differentiation is the firm. When Konve IT designs your Microsoft 365 tenant, the design is reviewed by the same practitioner who would be your Data Protection Officer if you retained one. When we propose an Azure architecture, the architecture reflects the regulatory environment your business operates in — UK GDPR, sectoral compliance, professional codes of conduct, contractual obligations to your clients. When we recommend a vendor, we read the contract before we read the data sheet. This is the integration that a generic MSP cannot replicate without acquiring a compliance practice, and that almost none of them have.
Who we work with
Small and medium businesses ready to migrate to or modernise on Microsoft Cloud. Professional services firms — law firms, accountancy practices, chartered surveyors, architects, consulting firms — whose technology decisions intersect with regulatory and contractual obligations. Organisations preparing for ISO 27001 certification or other compliance milestones, where the technical layer needs to be defensible against an auditor. Existing Konve Advisory clients whose governance work has identified delivery requirements that need a coordinated relationship rather than a separate supplier.
How the engagements are structured
Implementation work — migrations, deployments, architectural redesigns — is structured as fixed-scope projects with defined deliverables, milestone-based payment, and a written scope of work agreed before commitment. Ongoing operational support is structured as monthly retainers with defined response times, sized to your environment. Many clients engage both — a project to deliver the change, then a retainer to support it once live. Neither is a precondition of the other; we will tell you which structure fits the work you actually have.
How we extend our capacity
The architectural design, security review, and compliance integration are led personally by the principal. Routine production work — tenant configuration, repetitive deployment tasks, monitoring and reporting, baseline documentation — is extended through purpose-built AI agents under direct supervision. Specialist implementation, where the work requires capacity beyond what the principal and AI layer can deliver, is performed by vetted partners under our governance. The judgement, the accountability, and the named role remain with the qualified practitioner.
Six areas of Microsoft Cloud delivery, each governed by the same standard.
Konve IT operates across six core capabilities. Engagements typically combine several of these — a migration project that includes identity redesign and security hardening, an ongoing retainer that covers operations across the whole estate. We will scope the right combination for your situation rather than selling capabilities individually.
Microsoft 365 deployment and modernisation
Tenant design, migration from legacy environments, configuration of Exchange Online, SharePoint, Teams, and OneDrive, security baseline implementation through Microsoft Defender and Purview, and the ongoing optimisation of an environment most organisations are using at perhaps thirty percent of its capability.
Microsoft Azure architecture and delivery
Azure landing zone design, infrastructure migration from on-premises or other cloud platforms, identity integration through Entra ID, network architecture, governance through management groups and policy, and the operational tooling required to run an Azure estate without it becoming an unbounded cost centre.
Identity, access, and zero-trust security
Conditional Access design, multi-factor authentication rollouts that users will actually accept, privileged access management, identity governance, and the security architecture required to support remote and hybrid work without making either the security team or the business unable to function.
Compliance-aligned cloud architecture
Microsoft Cloud environments designed to meet UK GDPR, ISO 27001, sectoral regulations, and contractual obligations to your clients. This is the capability that distinguishes Konve IT structurally — the architecture is reviewed by the same firm that holds your governance work, so the technology that gets deployed is defensible against the auditor who will eventually examine it.
Backup, continuity, and disaster recovery
Backup architectures appropriate to your data, your retention obligations, and your recovery time requirements. Tested restoration procedures rather than untested promises. Continuity planning that covers the realistic failure modes of a Microsoft Cloud environment, not just the catastrophic ones, and that recognises ransomware as a more likely scenario than fire or flood.
Ongoing operations and managed support
Monthly retainer-based operational support sized to your environment. Monitoring, incident response, change management, patching cycles, user support escalation, and the routine operational discipline that keeps a Microsoft Cloud environment healthy. This is the capability that converts a successful project into a sustained outcome rather than a one-time deployment.
Four situations in which Konve IT is the right delivery partner.
Konve IT is the right partner when Microsoft Cloud delivery needs to be more than technically competent — when the environment being built has to survive a compliance audit, serve a regulated profession, or integrate with governance obligations the technology alone cannot address.
You are migrating from legacy infrastructure and need the destination to be compliant, not just functional.
Your organisation is moving from on-premises Exchange, an ageing file server, or a patchwork of consumer tools to a properly architected Microsoft Cloud environment. The migration project is an opportunity to build the environment correctly from the start — with the right security baseline, the right data residency configuration, the right access controls, and the right audit trail. A generic MSP will get you to the cloud. Konve IT will get you there in a state you can defend.
You operate in a regulated profession and your MSP does not understand your obligations.
Law firm. Accountancy practice. Healthcare provider. Financial services firm. Your technology decisions intersect with SRA rules, ICAEW guidance, CQC requirements, or FCA obligations. Your current MSP has no view on these intersections and no capacity to advise on them. Konve IT is built specifically for this gap — the delivery capability of a Microsoft-certified specialist with the regulatory literacy to understand what the environment has to do, not just what it can do.
You are preparing for ISO 27001 certification and your current technical environment is the gap.
A Konve Advisory ISO 27001 readiness programme, or an internal audit process, has identified technical controls that need to be implemented before certification is achievable. The gap is in the environment — access management, logging and monitoring, encryption, backup, or security baseline configuration. Konve IT implements the technical layer, supervised by the same firm managing the certification programme, which means the work is coordinated rather than handed off across two suppliers who do not share a language.
Your existing MSP relationship has reached its ceiling and you need a more senior delivery partner.
You have outgrown the MSP that served you well in earlier years. Tickets take too long. The advice you receive is operational rather than strategic. Your Microsoft 365 tenant was never properly designed and has accumulated years of ungoverned changes. The relationship is no longer producing outcomes at the level your business now requires. Konve IT provides the senior delivery capability that your organisation has outgrown its current partner to need.
This service is not the right answer if:
- You are looking for a large managed service provider with a helpdesk team, SLA-backed ticket volumes, and the economies of scale that come with serving hundreds of clients — Konve IT is a senior delivery practice, not a high-volume helpdesk operation.
- Your environment is primarily non-Microsoft — Google Workspace, AWS, or a custom-built infrastructure — and you are not planning to move to Microsoft Cloud in the foreseeable future.
- You need break-fix support for an existing environment without any intention of improving or modernising it — we are a delivery and improvement practice, not a reactive maintenance shop.
The questions technology buyers ask before engaging Konve IT.
These are the questions our introductory calls start with. We have answered them here so the call can move directly to your specific situation.
Is Konve a Microsoft partner, and does that matter?
The principal holds Microsoft Expert-level certifications across Azure, Microsoft 365, security, and modern workplace — the highest individual certification level Microsoft awards. Whether Konve holds a formal Microsoft Partner Network membership at any given time is a commercial relationship that varies; what does not vary is the depth of technical qualification behind the work. Microsoft Partner status is a commercial accreditation that tells you a firm has met Microsoft's business and training thresholds. The Expert-level certifications held by the principal tell you that the person doing the work has passed the most demanding technical examinations Microsoft sets. Both matter, and we will tell you our current partner status clearly in the introductory call.
How is the work priced — project, retainer, or both?
Implementation and delivery work is structured as fixed-scope projects with defined deliverables, milestone-based payment, and a written scope of work agreed before commitment. You know what you are paying, what you will receive, and when each payment falls. Ongoing operational support is structured as monthly retainers sized to your environment — the retainer covers a defined set of activities and response commitments rather than an open-ended block of hours. Many engagements combine both — a project to deliver the change, then a retainer to support it once live. We will propose the structure that fits the work you have, and we will not push you into a retainer if the project is what you actually need.
How does the compliance integration with Konve Advisory actually work in practice?
The integration is structural, not cosmetic. The same principal who designs and governs your Microsoft Cloud environment is also qualified to advise on the data protection, security, and regulatory obligations that environment has to satisfy. In practice this means that the architecture produced by Konve IT is reviewed against your compliance obligations before it is built, not after. When we configure your Microsoft Purview data classification, we know what your GDPR retention obligations require. When we design your Conditional Access policies, we know what your ISO 27001 Annex A controls demand. When we sign off your backup architecture, we know what your contractual obligations to clients specify. You do not need to coordinate between a delivery firm and a compliance firm because they are the same firm.
How is our confidential information protected, particularly given AI agent involvement?
Our AI agents operate within Konve's own controlled environment, on infrastructure we own and govern, with explicit data handling policies and contractual restrictions on how the underlying models may use input data. No client information is used to train external models. In the context of IT delivery work specifically — where we may have access to your tenant configuration, your user directory, and your environment documentation — data handling discipline is not a feature of our service, it is a precondition of it. We can provide our AI handling policy and the contractual position of our underlying providers in writing before engagement.
We have an existing MSP. How does transition work?
Transitioning from an incumbent MSP is a managed process, not an abrupt switch. We begin by assessing your current environment and understanding your existing contractual arrangements with the incumbent — notice periods, data return obligations, access credentials, and any ongoing commitments. We then produce a transition plan that minimises disruption to your operations and respects your existing contractual position. Where the incumbent is cooperative, transition is straightforward. Where they are not, we have handled that situation before and know how to protect your interests within your contractual rights. We do not begin active delivery until the transition is structured correctly.
What Microsoft certifications does the principal hold?
The principal holds Microsoft Expert-level certifications in Cybersecurity Architecture, Azure Solutions Architecture, and Microsoft 365 Administration — the three Expert-level paths Microsoft offers across security, cloud infrastructure, and productivity platforms. Additionally, the principal holds Associate-level certification as an Azure Administrator. These are the most demanding Microsoft certifications available and reflect sustained investment in technical qualification over many years of enterprise IT practice. Full certification details are listed on the About page and can be verified through Microsoft's public certification validation service.
How does Konve IT relate to the rest of the Konve practice?
Konve IT is the delivery arm of the Konve practice. Where Konve Advisory provides governance, compliance, and strategic technology leadership, Konve IT delivers the technical implementation those engagements identify as needed. Many Advisory clients extend into Konve IT when the governance work surfaces technical gaps that need to be closed. Many Konve IT clients extend into Advisory when a compliance obligation, a DPO requirement, or a board-level governance need emerges from the delivery relationship. Konve Shop, the procurement arm, services both — hardware, software, and licences supplied to Konve clients at competitive rates without the margin of a general reseller. Each service line is independently scoped and priced, but the integration across all four produces a quality and coordination that separate suppliers cannot replicate.
If you have read this far, the next step is a conversation.
A thirty-minute introductory call. Conducted by the principal, not a sales representative. No fee. No obligation. The purpose is mutual fit assessment — we want to understand your environment, your situation, and what you are trying to achieve, and you want to understand whether Konve IT is the right delivery partner for the work in front of you.
You will leave the call with a clear answer to three questions. Whether your situation is one Konve IT is the right firm to address. What an engagement would look like in your specific circumstances — scope, structure, timeline, and fee. And whether, in our honest assessment, we are the right partner. If we are not, we will tell you, and where appropriate point you to who is.